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Frequently asked questions
The questions we get most, answered plainly. If yours isn't here,
just ask
.
How it works
What is foto foto?
How do I make a photo book?
What's the easiest way to make a photo book?
Do I need an account to start?
Can I save my book and finish it later?
What can I make my book on?
Automatic design
Does the book design itself?
How do you decide which photos go in?
Can I change what the layout did?
What happens to photos that don't make it in?
Do you remove duplicate photos?
How long does it take to build my book?
Your photos
How do I get high-res photos off my iPhone?
How do I get my photos from iCloud?
How do I get my photos from Google Photos?
How do I get my photos off my computer?
Do you support iPhone (HEIC) photos?
Do my photos need to be high resolution?
How many photos do I need?
Editing & design
Can I change the layout?
Can I change the cover?
Can I add or remove pages?
Formats & options
What paper is the book printed on?
How big is the book?
How many pages does it have?
Can I get a digital or PDF version?
Can I see or share my book before ordering?
Ordering & payment
How much does a book cost?
How can I pay?
Can I use a discount code?
Can I order more than one?
Can I change or cancel after I order?
Delivery
How long does it take?
Where do you ship?
Can I get it faster?
Can I track my order?
After your order
Can I order my book again later?
Do you have a satisfaction guarantee?
What if something's wrong with my book?
Gifting
Can I send a book as a gift?
Privacy & data
Do you keep my photos?
Do you use my photos to train AI?
How long do you keep my photos?
Can I see or delete my data?
What cookies do you use?
Who can see my book?
About foto foto
Where are the books printed?
How do I reach you?